Dursley grandad Reginald Smith awaits verdict on amputation after taxi mix-up
A GRANDFATHER who has spent most of the last ten years in agony has seen his relief delayed after his Dursley surgery twice sent him the wrong transport to take him to hospital.
Reginald Smith, 75, from Tennyson Road in Woodmancote, has endured 10 operations on his knee and visited six different hospitals since 2004 when he had his first knee replacement operation.
For the last three years Mr Smith, popularly known as Dusty, has suffered from a severe infection which has swollen his leg and caused recurring blisters and now faces amputation.
The grandfather-of-two has been forced to sleep in a reclining chair for three years.
The former civil engineer for Listers manufacturing company has now been told to go to a bone specialist in Oxford to see whether the leg can be saved.
However, the ambulance supposedly arranged by May Lane Surgery to take Mr Smith to the specialist on Tuesday, September 17, did not arrive and he found a taxi waiting outside his home.
He is unable to get into cars so he had to turn the vehicle away, thereby missing his appointment. It has now been scheduled for October 17.
Mr Smith said this was the second time the surgery had delayed him getting treatment by sending a taxi, despite knowing his condition.
“My doctor told me if the infection gets into the bloodstream I am dead,” he said.
“It’s just not good enough. I am fed up and so is the wife, it is getting us down.”
His wife of 52 years, Patricia, 75, said: “The longer he waits, the worse it is getting. There’s no quality of life.”
GP partner Dr Jane Milson said its priorities were always their patients and every effort was made to ensure the best possible care and support was provided.
“Whilst we cannot comment on individual cases we have a clear process in place within the practice to order patient ambulance transport which was followed,” she said.
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