Non-emergency Gloucestershire County Council phone lines down this weekend
MAINTENANCE to the telephone networks at Gloucestershire County Council will disrupt lines this weekend.
There will be disruption to Gloucester phone numbers starting with 42 (such as 01452 425000) on Saturday, while Sunday will see distruption to Cheltenham phone numbers beginning with 53 (such as 01242 532300).
Work is being completed outside office hours to minimise inconveinece to customers and all services are expected to be back to normal by Monday, February 3.
Out-of-hours council numbers will not affected but callers will not hear the usual recorded messages directing them to the numbers.
All numbers starting with 32 and 58 will be working, as well as all emergency out of hours numbers including adult or children and families services emergency duty teams on 01452 614194 and Gloucestershire highways out-of-hours on 08000 514514.
Andrew McCartney, Director of Programme Support said: “It is important to update our systems to ensure they continue to run smoothly for people in Gloucestershire.
“It’s been about three years since our systems last had a major upgrade like this and the work is essential to ensure our customers can get hold of us. We hope to keep disruption to a minimum and our out-of-hours numbers will still work. ”
Emergency calls should go straight to emergency services on 999 as ever.
For more information visit www.gloucestershire.gov.uk
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