A residential home for the elderly and vulnerable is celebrating after receiving an ‘Oustanding’ in their latest unannounced inspection.

Firgrove House Residential Home in Yate was opened by Jenny Roberts 32 years ago.

Based on Station Road, next to the Riverside complex, Firgrove is a family run care home providing a warm, friendly and welcoming home, together with the very best level of care and support for up to 20 residents aged 65 years and over.

After a surprise inspection, the home is now celebrating after being awarded top marks by the Care Quality Commission (CQC).

Mrs Roberts revealed her pride that the achievements and hard work of her staff were being recognised.

“I have always been proud of our Home and the unique family feel where everyone feels at home.

“We care for up to 20 clients, offering 2 rooms which could accommodate couples wishing to share and also Day Care.

“I am delighted that this achievement recognises the high level of care, compassion and dedication our team at Firgrove House provides.

“We welcomed our manager Rachel Brain to lead our team at the beginning of last year.

“With her wonderful team of staff and all our Firgrove Friends and supportive relatives this outstanding result has been achieved.”

The CQC inspect against five subject areas.

They require two areas to be outstanding before the best overall rating is given.

In their previous inspection, the home received one outstanding score and all other areas were marked as good.

This time around they went one step further though, securing the best possible score.

The new rating has recognised Outstanding in 3 areas: Caring, Responsiveness and Well Led.

Currently only 2% of residential homes have achieved this rating nationally so it puts Firgrove in an elite group.

The home is described by one resident as ‘friendly, loving and a wonderful home to live in’.