Police are appealing for information after a man tried to gain access to the Thornbury home of a woman in her 90s.

A man claiming to be from the “water board” called and unsuccessfully tried to talk his way into the property at about 6pm on Monday, December 7.

Following the incident the woman's family fitted a smart doorbell.

But, just two days later, police were called to the address in Eastland Avenue, Thornbury, after an alert made the family aware the doorbell had been damaged.

Officers searched the area but found no trace of a suspect.

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They are keen to identify the man shown in the above image, who was recorded approaching the doorbell at 6.49pm on Wednesday, December 9.

He is described as wearing a black jacket, a black face covering, gloves and a blue hat.

Avon and Somerset Police's safer homes team have since visited to advise the family who have put additional security measures in place.

If you have any information which could help the investigation, including dashcam footage of Eastland Avenue between 5.30pm and 7.30pm on Monday 7 or Wednesday, December 9, call 101 quoting reference 5220 276788.

You can contact the independent charity Crimestoppers 100 per cent anonymously on 0800 555 111 or via their Anonymous Online Form.

No personal details are taken, information cannot be traced or recorded and you will not go to court or have to speak to police when contacting Crimestoppers.

Doorstep crime prevention tips issued by the police include:

  • Never open the door to an unexpected caller until you’ve checked their identification – use a door chain or viewer, intercom or a ‘smart’ doorbell. Genuine callers expect it
  • If you’re not sure, don’t open the door
  • If you are suspicious of a caller tell the police straight away – ring 999 if you feel threatened or intimidated, otherwise call 101
  • Keep your cash in the bank, not at home
  • Keep windows and doors secured if you’re not in the room
  • If you see someone calling door-to-door, but only on frail or elderly neighbours, call 999 straight away
  • Join Neighbourhood Watch